Privacy Policy

 

1. Introduction

 

This Privacy Policy explains how FarmsInfo.com collects, processes, stores, and protects user data while delivering professional services. By using our platform, you consent to this policy.

 

This site uses cookies. We use cookies to enhance your viewing experience in delivery of the services we offer on our site and mobile app. You will be given a prompt to opt in. You may opt out at any time. You are hereby made aware that Third-party Services may have their own cookie settings outside the control of this site. Please see some useful information below. The following links explain how to access cookie settings in various browsers:

• Cookie settings in Firefox

• Cookie settings in Internet Explorer

• Cookie settings in Google Chrome

• Cookie settings in Safari (OS X)

• Cookie settings in Safari (iOS)

• Cookie settings in Android

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

 

2. Data Collection & Processing

 

2.1. Data We Collect

We receive, collect, and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, personal profile, and farm financial or operations and location data.

 

We collect the following types of data:

✅ Personal Information – Name, email, phone number, billing/shipping address.

✅ Transaction Data – Purchase history, payment details (secured & encrypted).

✅ Device & Usage Data – IP address, device type, location (if allowed).

✅ Seller Performance Metrics – Order fulfillment rates, dispute resolution history.

✅ Professional Service Enhancement Data – User preferences, service usage patterns.

 

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services we offer.

2. To provide our Users with ongoing customer assistance and technical support.

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages.

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services. 

5. To comply with any applicable laws and regulations.

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address (personal/entity, farm), email address, and farm operations//technical/financial data. Your personal information will be used for the specific reasons stated above only.

 

3. Data Usage & Professional Intent

 

We process data to:

📌 Enhance service efficiency – Optimize seller-buyer interactions.

📌 Personalize user experience – Tailor content, recommendations, and promotions.

📌 Improve platform security – Prevent fraud, unauthorized access, and abuse.

📌 Comply with regulations – Maintain legal and financial compliance.

 

4. Data Security & Protection Measures

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

We ensure security through:

🔒Encryption – All payment & personal data are encrypted using SSL/TLS, 3DS2.

🛡️ Access Control – Restricted internal access to sensitive data.

📢 Real-Time Monitoring – Automated alerts for suspicious activity.

📜 Regional Compliance Adherence – Adapting security based on country-specific laws; PCI compliant.

 

5. Regional Data Compliance & User Rights

 

5.1. North America (USA & Canada – CCPA, PIPEDA, GDPR for EU-based users)

 

🔹 Users can request access, correction, or deletion of their personal data.

🔹 Opt-out of data sales or third-party marketing (California Consumer Privacy Act).

🔹 Strict compliance with PIPEDA (Canada) for sensitive data handling.

 

5.2. Europe (GDPR Compliance)

 

🔹 Users can request data portability and right to be forgotten.

🔹 Consent-based data processing – No unauthorized tracking.

🔹 EU-based data storage requirements for compliance.

 

5.3. Latin America (LGPD – Brazil & Other Local Laws)

 

🔹 Users can request explicit consent control over their data.

🔹 Data Localization for transactions processed in the region.

 

5.4. Africa & Middle East (POPIA, NDPR, GDPR Equivalents)

 

🔹 Users have full data transparency rights (access, modification, deletion).

🔹 Data processed within country-specific data residency laws.

 

5.5. Asia-Pacific (PDPA, China’s PIPL, India’s DPDP Act)

 

🔹 Strict compliance with local data governance frameworks.

🔹 Users have full rights to data rectification & deletion requests.

 

6. Data Retention & Deletion

If you don’t want us to process your data anymore, or if you would like to: access, correct, amend or delete any personal information we have about you, please contact us at info@farmsinfo.com or send us mail to: 4 West Anderson Crescent, Kingston, Jamaica W.I.

📌 Stored for the duration of user account activity.

📌 Deleted after 3 months of inactivity (except legal or dispute-related data).

 

7. Third-Party Integrations & Data Sharing

 

🔹 We do not sell user data.

🔹 Data may be shared only with trusted service providers (payment processors, logistics partners).

🔹 Compliance with local customs agents & tax authorities where required.

 

8. User Control & Opt-Out Options

 

🔹 Account Settings → Users can modify or delete data anytime (subject to legal retention policies).

🔹 Marketing Preferences → Users can opt out of promotional emails.

🔹 Request Data Deletion → Users may request full data removal (subject to legal retention policies).

 

9. Policy Updates & Contact Information

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website and mobile app. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

🔹 Updates – We may revise this policy periodically, with notice to users.

🔹 Contact – For any privacy concerns, contact info@farmsinfo.com.